CALLER CENTER
Call Center Software for Restaurants
The ideal call center software for handling and routing orders from a centralized
location. Paramount POS Call Center system provides you with all the tools necessary
to manage high volumes of customer interactions efficiently.
Set up a Call Center System that integrates directly to your POS.
Add a call center with agents who can place orders directly into your point-of-sale
system. Enjoy seamless integration of a professional call center solution for your business.
LEVERAGE PHONE ORDERS
Easy Setup
Establish a smooth connection between your call center agents and your business.
Manage Calls Efficiently
Ensure no important phone call is ever missed or left unattended.
Satisfied Customers
Show your callers that you value their time by offering live operator support.
SMART ROUTING
Fast and Accurate Service
Callers are instantly directed to the most suitable agent for their needs.
Customized Routing Options
Create personalized call sequences and route calls to specific departments.
Automated Call Settings
Adjust call routing settings to meet your unique business requirements.
ANALYTICS & REPORTS
Track Call Activity
Quickly manage and transfer calls, with easy access to call logs, reports, and data.
Comprehensive Reporting Tool
Keep critical information accessible and displayed clearly for analysis.
Analyze Call Patterns
Monitor calling trends and ensure no call is ever missed again.
Intelligent Routing, Send Orders Directly to the Nearest Kitchen
Setting up a call center with Paramount POS has never been simpler. Call center
agents can assist customers quickly, providing personalized support and placing orders
directly into the system.
Seamless Integration with Loyalty Programs
Fully compatible with your restaurant’s loyalty rewards programs.
Smart Routing for Maximum Efficiency
Callers are routed to the nearest location for faster service.
Start the Conversation and Stay Connected
A call center software integration is a powerful tool for customer service, even in the age
of email and social media. When customers call, they expect knowledgeable
assistance.
High Volume Capacity
Manage high volumes of calls with instant and precise routing.
Always Deliver Great Service
Reliable service that prevents lost sales and builds customer trust.
A fully cloud-based restaurant operating system is here to transform your business! This
platform offers more than just a POS; it provides everything your restaurant needs.
Easily integrate a call center with quick setup, seamless maintenance, and excellent support.
Cross-platform compatibility ensures businesses can choose the best solution tailored to their
needs.
Calls are instantly directed to the nearest and most effective location on the map.
