How to Clock In and Out:
Clocking In:
– TYPE in your PIN
– Select CLOCK IN
Clocking Out:
– TYPE in your PIN
– Select CLOCK OUT
How to Open a Till:
via the Order Screen:
– Log into the Order Screen
– Click the Cash Register Icon at the bottom of the screen
– Enter Starting Till Amount
– Click Continue
via the Till Management Screen:
– Navigate to POS Operations
– Click Till Management
– Enter Starting Till Amount
– Click Continue
How to Put a Name on a Tab or Table: (Note: this DOES NOT add a customer to the system)
Name on a Tab or Table:
– Log Into POS Order Screen
– Click the Word Walkin
– Type in Customer Name
– Click Ok
How to Delete/Void ITEMS:
Delete Items by Swipe:
– Put your Finger on the Item that you want to Delete
– Swipe from Right to Left
– Click Delete
Void and Item that HAS NOT been sent to the Kitchen:
– Select the item
– Select Void Item
Void and Item that HAS been sent to the Kitchen:
– Select the Seat Number
– Select the Item
– Select Void Item
– Select your Void Reason
– Click Add
How to Void CHECK:
Void a check that HAS NOT been sent to the Kitchen:
– Click the Void button at the bottom of the screen
– Click Done
Void a check HAS been sent to the Kitchen:
– Click the Void button at the bottom of the screen
– Select your Void Reason
– Click Add
– Click Done
How to Close a Check to CASH:
– Ring in Order
– Select Cash
– Enter Cash Amount
– Click Enter
How to Close a Check to a Credit Card:
– Ring in Order
– Select Payment
– Select Credit Card
– Enter Card Number, Insert Card, Swipe Card
How to Close a Check to Gift Card:
– Ring in Order
– Select Payment
– Select Gift Card
– Enter Gift Card Number, Swipe Gift Card
– Click Process
How to View Customer Loyalty Profile:
– Click the Person icon the top of the screen
– Search the customer name
– Click the Customer Name – Customer Profile added to the Check
– Click the Customer Name
– Review Customer Profile Information
– Click Save when Finished
How to Split by Split Check: (Note this will Only Work for (Bar Tab, Dine-In service types)
– Ring in the Order
– Send Order to the Kitchen
– Click the Split Arrows
– Click Split Check
– Add Seats as needed
– Move Items as Needed
– Click Save & Close
– Pay Out Checks as Usual
How to Split by Split by Seat Equally: (Note this will Only Work for (Bar Tab, Dine-In service types)
– Ring in the Order
– Send Order to the Kitchen
– Click the Split Arrows
– Click Split by Seat
– Add Seats as needed
– Click Split Evenly
– Click Save & Close
– Pay Out Checks as Usual
How to Split by Split by Seat: (Note this will Only Work for (Bar Tab, Dine-In service types)
– Ring in the Order
– Send Order to the Kitchen
– Click the Split Arrows
– Click Split by Seat
– Add Seats as needed
– Move Items as Needed
– Click Save & Close
– Click Seat Number one by one
– Pay Out each Seat as Usual
How to Edit Tips and Batch Out:
– Navigate to POS Operations
– Batch /Tip Adjustment
– Select the Device from the Dropdown
– Click on a Transaction
– Enter Tip Amount and Click Continue
– Click Submit batch
How to Close a Till:
– Confirm ALL Checks are Closed and Tips are Adjusted
– Navigate to POS Operations
– Click on the Active Till that is Showing
– Click Close Till
– Click Yes
– Enter in Amount that is in Drawer
– Click Continue
– Click Submit on the Summary Page
How to Cashier Out a SINGLE EMPLOYEE:
– Navigate to POS Operations
– Click Till Management
– Click Reports
– Click Cashier Out
– Click Report will Print Out
How to Cashier Out ALL EMPLOYEES:
– Navigate to POS Operations
– Click Close Day
– Click Close All Cashiers
– Click Done
– Click Close the Day
– Click Yes
– Click Submit
